"AMX Utiligy has enabled the City of Santa Fe to consolidate our water, refuse and sewer billing services, thus creating a "one-stop-shop" for our utility customers. AMX Utiligy’s integrated and comprehensive work order system provides important information to all divisions, improves customer service and maximizes human resource procedures. AMX Utiligy has also enabled us to gain control and more effectively manage our utility fixed assets.".”
Caryn Fiorina
Information Technology Manager
The City of Santa Fe, NM
"AMX Utiligy was the software product selected by the City of Battle Creek, for utility billing. With the ability to reduce duplication of effort, and seamlessly integrate the back office system with the utility customer information system, AMX Utiligy with JD Edwards, was a key factor in the software selection."
"I was the project manager for the City of Battle Creek, as well as a member of the RFP development and selection process team."
"I found AMX Utiligy easy to use. Billing information was table driven and easily changed. The billing engine was very powerful and produced accurate bills, and corresponding entries to the JD Edwards accounts receivable, and general ledger systems. The customer service reps really liked the customer snapshot. The ability to issue, and track work orders improved customer service levels, and also provided information to all departments."
"AMX Utiligy is a complete customer information system and offers seamless and tight integration to the JD Edwards enterprise system. It is a wonderful product, and easy to implement."
Sandra Sommers
Project Manger
City of Battle Creek, MI |
